In order to make the world a healthier and fitter place, we want to enable all Fit Girls around the world to get their #FITGIRLCODE goodies here! Therefore we ship worldwide. For more information on our shipping policy, click here. Is your home country not enlisted, contact us at email@example.com and we’ll see what we can do for you.
When will my package be delivered?
We strive to transfer the order to one of our shipping partners within 48 hours. Dutch customers can expect their order the next day. Orders outside of the Netherlands have varying delivery times (2 to 8 working days). We will keep you posted if there is any delay in the shipment of your order.
What to do if my order is delivered wrongly or damaged?
If there has been any damage to your package or if there are any other problems concerning your package, please contact us as soon as possible. In case of a well-founded problem, you will be able to return the article free of charge.
My present is a gift. How can I make this clear?
During your checkout process there is a possibility to leave a ‘comment’. You can leave a personalized message for the person you want to give a present. One of our employees will take care that the message will get to the person who will receive your gift, with your name on it. In this way, you can make someone extra happy!
Sold out? What now?!
Oops… Your #FITGIRLCODE musthave is currently sold out; what now?!
Our #FITGIRLCODE items are usually restocked on a regular basis (approximately 2 times a week). Sometimes, it might be the case that an item is sold out faster than our restock because of high demand or maybe delayed due to our suppliers. Nevertheless, we always try to keep you informed as much as we can; either by communicating adapted delivery times in the product description (of a certain product) or by contacting you personally.
The Jogha collection is, however, limited edition and once a Jogha item is sold out, it is sold out… Unless an item is returned the items will thus not be restocked anymore. So make sure you get your Jogha gear while you still can!
No body is the same. As Fit Girls we have different body types, shapes, curves and length: this makes us unique! However, it also implies that we have different sizes. In order to give you some guidance on which size of which product would suit you best, we’ve created a size guide. Click here to check it out!
If a specific product deviates from this size guide, it will be mentioned in the product description.
#FITGIRLCODE Water bottle
We got many questions regarding our #FITGIRLCODE water bottle. Here to answer a few of them:
Is the water bottle made of plastic or glass?
Our #FITGIRLCODE water bottle is made of plastic, which makes this accessory more robust and solid for use in the gym or at your office.
What does the bottleneck looks like?
To solve this issue an image has been added to the product information, which demonstrates the bottleneck.
Promo campaign: free goodies with orders
When #FITGIRLCODE organizes a promo campaign whereby a free item is attached to every order above a certain amount, this item is automatically added to your order. As a customer you do not need to do anything to make this happen!
If you cannot find an answer to your question here, please contact us at firstname.lastname@example.org and we’re more than willing to help you!
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