Thank you for shopping at #FITGIRLCODE!
While we aim to keep our customers happy, we offer you the opportunity to return hardcopy guides or send products in case you are not fully satisfied with the purchase made. We strive to refund or exchange your return within 14 days, though at latest 30 days after receiving the returned item(s).
You can register your return or exchange via your account on Fitgirlcode.com. Please follow these steps:
At this point, your return is now registered. You will receive an email with the confirmation and the details containing the address where you can ship the package to.
Don’t forget to fill in the return form and add it to the package.
When your return is received by us, we will inform you as soon as possible.
You can exchange your item within 14 days for another size or colour. Make sure you check the website if the desired size is available. We can only exchange for items with the same prize. The returncost is for your account.
We take care of our items and expect this also from you. This means that articles have to be returned new, unworn and undamaged and in their original packaging and with all original labels and tags attached. Worn or damaged items and items with stains will not be accepted. Return costs are at your own expense. E-guides cannot be returned or refunded.
If the returned article(s) match the requirements set the total value of your return will be refunded. If the returned article(s) do not meet these requirements we see ourselves obliged to recall our right to send the returns back to you and additional costs will then be at the customer’s expense.
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